Terms & Conditions

This Privacy Policy should be considered and read in conjunction with the Terms & Conditions for the Swansgate Shopping Centre Website.

Swansgate Shopping Centre takes the privacy of its users seriously. To be able to offer you the services set out below, it is necessary for Swansgate Shopping Centre to hold and process information that may be personal to you ("personal information"). Swansgate Shopping Centre will use all reasonable care in keeping your personal information secure and will take all reasonable measures to prevent any unauthorised access to such information, any unlawful use or accidental loss or destruction of such information. Swansgate Shopping Centre complies with and is registered under the applicable Data Protection Laws in the United Kingdom. Accordingly all personal information is processed in accordance with such Data Protection Laws. This Privacy Policy Statement explains the data processing practices of Swansgate Shopping Centre.

If you have any requests concerning your personal information or any queries with regard to these practices please contact our Privacy Officer by e-mail at zest@key-lime.co.uk

Information Collected by Swansgate Shopping Centre

Swansgate Shopping Centre collects personal information from you, through the use of enquiry, registration forms, user profile forms and every time you e-mail us your details.

Swansgate Shopping Centre also collects information automatically about your visit to this Website. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form.

Use of Personal Information

We process personal information collected via this Website and your emails for the purposes of:

  • providing a personalised service and administering your accounts

If you wish to receive information about Swansgate Shopping Centre and related products or services, or the products or services offered jointly with or on behalf of other organisations, please tick the appropriate box on the registration form. If you do not wish to receive communication from Swansgate Shopping Centre you can email zest@key-lime.co.uk including the word ‘unsubscribe’ in the subject of your email.

We also use information in aggregate form (so that no individual user is identified):

  • to build up marketing profiles
  • to aid strategic development
  • to manage our relationship with advertisers and
  • to audit usage of this Website


We will not sell, rent, share, trade or disclose any personal information we keep about you to any third parties, except for other companies in the Gates group of companies and any suppliers we engage to provide services which involve processing data on our behalf.

Notwithstanding the above, we reserve the right to disclose personal information to the police, regulating authorities or as required by law and in the event of a sale of our business (or part thereof) to affect a sale of your personal information in connection with such business sale.

External links/Public Areas

This Website contains hypertext links to other sites. Swansgate Shopping Centre is not responsible for the privacy practices of such Website operators.

Internet-based Transfers

Given that the Internet is a global environment, using the Internet to collect and process personal information necessarily involves the transmission of data on an international basis. Therefore, by browsing this Website and communicating electronically with us you acknowledge and agree to our processing of personal information in this way. In addition, we may transfer your personal information for internal business purposes to locations outside the European Economic Area, some of which do not have data protection laws. Nonetheless, Swansgate Shopping Centre will at all times treat your personal information in accordance with any applicable Data Protection laws and this Privacy Policy.