Scope of this Policy
Information we collect from you and how it is used
If you browse this Site, subscribe to a mailing list, use a contact form or participate in other initiatives or activities (whether online or offline) that we may offer or operate from time to time, we may take some of your details.
The information we may collect and process about you and how it could be used broadly falls into the categories below.
Visitors to the website
What data do we collect from you? When you visit our Site, we may collect certain information automatically from your device. In some countries, including countries in the European Economic Area, this information may be considered personal information under applicable data protection laws.
Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location), mobile network information, your mobile operating system, the type of mobile browser you use, and time zone setting and other technical information. We may also collect information about how your device has interacted with our Site, including the pages accessed and links clicked.
What data do we collect from you? The information you provide by registering your details on the Site requesting news or information about the property or our offering of services; contacting us via an online contact form; including your title, name, contact details, and preferences. In order to successfully complete a registration form, you must also consent to us contacting you by e-mail, by post and through any other means of contact that you choose to provide to us. We may also collect information related to the particular service you have used.
How we use your information? We may use this information:
• to understand your needs and provide you with the services you have requested
• to provide you with information about events, special offers, promotions and other matters that you request from us or which we consider may be of interest to you (including host mailings)
Contacting us/ Responding to our emails
What data do we collect from you? If you contact us we may keep a record of that correspondence and the information you provide and any amended information you provide when responding to our emails including your title, name, contact details and changes to your contact preferences.
How we use your information? If you contact us, we will only use your information in relation to any further correspondence with you and to ensure that the information we hold about you is kept accurate and up to date.
Photo/ Video Sharing/ Forums/ Blogs/ Social Media websites relating to the property
What data do we collect from you? The information or images you provide when you post content to or comments on, or otherwise submit material for publication in, various areas of our Site, including our chat forum, bulletin board, blog, micro-blog, forum, video and photo galleries and other interactive areas.
Use of WiFi facilities at the property
What data do we collect from you? The information you provide when registering to use this service, including your title, name and contact details, usage of the service.
How we use your information? Providing you with the WiFi facility; additionally, if you also register or are already registered with us, we will note that you used the WiFi facility and only where necessary, monitor and track any usage for keeping the property secure at all times.
What data do we collect from you? Images of you collected from CCTV cameras in operation at the property
How we use your information? Where we consider that, on balance, it is appropriate for us do so, we will process CCTV footage for the following legitimate interests:
This may include sharing footage with the police or other law enforcement agencies, or our insurers where necessary in relation to a claim, as well as any other third parties in connection with legal proceedings or emergency situations.
Where we store or process your information
How do we keep your personal information secure?
We have implemented security policies, appropriate organisational and technical measures to protect the information that we have under our control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. Where you have chosen a password that enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your information, we cannot guarantee the security of your information transmitted to our Site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Legal basis for processing personal information
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
We will normally collect personal information from you only (i) where we need the personal information to perform a contract with you, (ii) where the processing is in our legitimate interests and not overridden by your rights, or (iii) where we have your consent to do so. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.
If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), this interest will normally be to operate our platform and communicating with you as necessary to provide our services to you and for our legitimate commercial interest, for instance, when responding to your queries, improving our platform or undertaking marketing. How long we keep your information for
We will keep your personal information for as long we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Who do we share your information with
We may disclose your personal information to:
Cookies and similar tracking technology
We do not knowingly collect information from children under 13 years of age.
You have the right to opt-out from marketing communications.
If you wish to withdraw your consent to receive marketing materials, this can be done by:
If you withdraw your consent, this will not affect our rights to have sent you marketing material prior to your withdrawal, but we will not send any further marketing. Whilst we will endeavour to ensure that you do not receive any further marketing material immediately, there may be a slight delay for any changes to take effect.
You are also entitled to request that we:
If you wish to make such a request, please contact us at firstname.lastname@example.org We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
For example, we may require additional information to either confirm your identity before we can process your request and/or to assist us in responding to your request. If you are unhappy with the outcome of your request or with our processing of your personal information, you are entitled to lodge a complaint with your local data protection authority.
Cookies are pieces of information that include a unique reference code that an internet site transfers to your device to store and sometimes track information about you. A number of cookies we use will last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the website and last for longer.
Necessary Session Management
Managing your login session so you can move easily from one page to another within the website and your page requests are loaded in smooth and secure manner.
Collecting statistical information about how you use the website so that we can improve the site.
Remembering that you have used the website before. This means we can identify the number of unique visitors we receive to different parts of the site.
Storing your preferences and selections.
Customising elements of the layout and/or content of the pages of the website for you. You can access more detail about specific cookies issued through the website and how to restrict or block certain third party cookies by following the link to our cookie chart.
Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser. Please note however, that by blocking or deleting cookies used on our website you may not be able to take full advantage of the website if you do so.
In addition to cookies, we use pixel gifs/web beacons in relation to your use of the website – these are small image files that may be placed by us or third parties in respect of your use of the website or within the body of our newsletters so we or third parties can understand which parts of the website are visited or if particular content is of interest.
So that we can offer you the best possible online experience, new services using cookies may be added to our website from time to time. We aim to keep the cookies information provided her as accurate as possible and use all reasonable efforts to regularly review and update the details. When we update these details we will post changes on this page or on other pages of our website or let you know about these changes in any communications we send to you.
Accessing Your Personal Information
You are protected by law through the Data Protection Act 1998. Swansgate shopping centre, Wellingborough are obliged to comply with this at all times. In particular, you have a right to ask what information Swansgate shopping centre, Wellingborough or a Marketing company holds about you and for a copy of that information to be made available to you. In the case of Swansgate shopping centre, Wellingborough, this can be done by writing to us using the address on that page or via the email address on the contact us page.